Host
Support

Courses

  1. Click on Host at the top menu
  2. A drop down list will appear, click on Courses

Press the “Create a course” button to start creating your course!

You can embed a link (e.g. YouTube, Vimeo, etc) to a video lecture or upload a video from your device in the Video lecture section in each unit of a course.

You can link to online sources in the Materials section in each unit of a course. You can also upload files directly from your device.

Great question! You can upload the following file types

For audio: .mid, midi, .mp3, .ogg, .wap, .flac

For images: .jpg, .jpeg, .png

For text: .wps, .wpd, .doc, .docx, .ppt, .odt, .epub, .xls, .pdf, .numbers, .rtf, .tex, .ods, txt .pptx

For video: .avi, .mov, .mp4, .mpg, .mpeg.

Yes, you can duplicate a course. 

  1. Go to the Host option on the top menu, then select the Courses button. 
  2. There you will be able to see a list of the courses you have already created. 

Just go to the course you want to Duplicate, and under the course’s name, select the Duplicate option.

Course drafts are saved automatically.

Yes, you can change already published courses and your students will see the changes immediately. Just always remember to press ‘Publish course’ to make your changes visible.

Head over to the top menu and click on Host, then go to Courses and you will find all the courses you have published.

Forums and Exercises

Forums are a simple and dynamic way to start a discussion or post a welcome message in your course. All the participants of your course can participate and follow the conversation. 

To create a Forum, publish your course first. Then go to the course top bar and click on Forum. Finally, click on New thread to join the conversation.

Exercises are ways for your learners to engage with the subject and learn differently than merely reading about the subject. Some examples include writing an essay, collaborating, sharing, reflecting, and even the classic multiple choice quiz!

  1. Go to the Create an exercise section in a unit
  2. Press Add
  3. Browse through the list of tags
  4. Press the ‘Plus’ icon to select a tag
  5. Press the ‘Pencil’ icon to fill in the exercise description, status and submission format.
  6. Select automatic approval if you don’t want to review and approve them manually. 

When you are done, press Close to exit.

As a Host and Admin, you can accept, reject or grade submitted assignments.

  1. Once you log into the platform, click the Host or Admin button at the top menu, and then click on “Courses”. A list will appear with all the courses that are published

On the right side of the course list, under the column “Assignment” you will see the option “Approve” for each course if an exercise is pending approval. Also, you can see the history of all assignments submitted and assign a grade or approve these assignments.

If a student has uploaded an assignment, you have to download the file to access the content and then approve/grade the assignment if needed.

Tags

It is not possible to add new exercise tags to the platform.

In the case that you wish to include additional knowledge tags to the ones provided on the platform, send an email to info@canopylab.com or your learning officer (enterprise plans only) with a list of your desired knowledge tags.

Users earn tags (course tags, knowledge tags, and exercise tags) by taking and completing courses. Once all the required exercises are completed and approved in a given unit, the user will automatically earn the knowledge and exercise tags onto their profile. Once the user has completed ALL the units in the course, they will earn the course tag.

General

You can ask your users to check their junk or spam folders for an email from no-reply@canopylab.com. Alternatively, search your email with the subject ‘Claim your profile’.

Please contact support@canopylab.com. We will get back to you quickly!

Got any questions?