According to eLearning Industry, the Top 20 LMS list “has been created using a holistic approach and is based on input from actual LMS users. The order of appearance depends on System Usability Score, Perceived Usefulness & Net Promoter Score. You can also find User-Friendly LMS Resources that will help you choose the right software”.
eLearning Industry explains that the “methodology was developed in collaboration with Dr. Panagiotis Zaharias who is a scientific collaborator of eLearning Industry INC and UX expert”. It comprises three parts:
System Usability Scale
System Usability Scale is the most widely used and validated metric for measuring ease of use.
Perceived Usefulness
Perceived Usefulness is the degree to which a user considers that the software maximizes their work performance.
Net Promoter Score
Net Promoter Score (NPS) is a metric that quantifies in a 1-10 scale how much users are likely to recommend the product or not.
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〜Christian Skræm Juul Jensen | Co-founder and CTO | CanopyLAB
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